Patient Webinars

This video uses Acceptance and Commitment Therapy (ACT) principles to provide a framework for individuals living with a chronic illness to cope with their new reality.

You'll learn how to use mindfulness and acceptance to navigate your new reality effectively. These essential skills will help you manage difficult thoughts, emotions, and physical symptoms. You'll clarify your personal values, what truly matters to you, then learn how to use these values to guide your pacing and energy management strategies. The goal is to build psychological flexibility so you can live a meaningful life alongside your persistent symptoms.

This video is an essential guide for patients battling medical disbelief in their chronic illness journey. It validates the emotional damage of being dismissed and confirms that your symptoms are real, regardless of a doctor's opinion.

The video provides actionable strategies to combat skepticism: learn to document evidence, prepare specific goals for appointments, and use assertive language to shift the conversation from symptoms to the real-world impact of the illness. Ultimately, the video empowers you to trust your own body, demand respectful care, and know when it's time to walk away from a doctor who isn't partnering with you.

Living with a chronic illness often means living with extreme fatigue. This video isn't about finding a magic cure; it's about learning to manage your most limited resource: energy. You will gain a deeper understanding of chronic fatigue and post exertional symptom exacerbation. This video offers practical tools, like resting and pacing, to help you stabilize your energy and minimize crashes.

Living with a chronic illness often means your environment plays a huge role in your daily well-being. This video explains the value of an Occupational Therapist's home assessment. An OT customizes solutions by observing you doing daily tasks like self-care, cooking, and cleaning in your own home. They pinpoint specific challenges in your physical space and routine that drain your limited energy. The OT then develops tailored home and routine adaptations designed to help you manage your symptoms. Learn how this personalized approach helps you pace yourself effectively to minimize crashes and maximize your independence.

Living with a chronic illness is expensive, but the Canada Revenue Agency (CRA) offers a way to get some of that money back. This video breaks down the Medical Expense Tax Credit for Canadians. Covering everything from common medical expenses, to travel costs and insurance premiums. We share a simple "Folder System" to help you stay organized even on high-fatigue days, ensuring you maximize your tax refund without the stress. Learn how to navigate the 3% threshold, choose the best 12-month claim period, and prepare for a CRA audit with confidence. 

This video equips family and friends with the essential skills needed to support a loved one with chronic illness. You will gain a deeper understanding of the invisible challenges of chronic conditions and the resulting emotional impact (like grief and loss of identity). The video focuses on effective communication, teaching you how to offer helpful, non-judgmental support, manage boundaries, and master the art of asking, "How can I help?" Crucially, it provides strategies for self-care and managing the stress of the supporter, ensuring your empathy and assistance are sustainable for the long term.

Feeling overwhelmed by health information online? With new treatments and advice popping up every day, it's hard to know what to trust. This video gives you simple tools to become a "Health Detective". We'll show you how to quickly and confidently critically appraise (or judge) any health video or source you encounter. By the end of this video, you'll be able to spot misleading claims, identify reliable information, and have better, more informed conversations with your healthcare provider. The first step to taking control of your health is the facts.

Applying for federal disability benefits can feel like a full-time job. This video breaks down the three essential financial supports in Canada: the CPP Disability Benefit (CPPD), the Disability Tax Credit (DTC), and the new Canada Disability Benefit (CDB).

Learn the vital strategies needed to succeed: how to document your worst days, how to make the application process easy for your doctor, and the crucial steps to take if your initial application is denied.